Case Management
A service offered by some health plans where a healthcare professional helps coordinate your care, especially if you have a complex or chronic condition.
Detailed Explanation
A case manager can help you understand your treatment options, find specialists, and navigate the healthcare system.
Practical Example
After being diagnosed with a serious illness, Lisa was assigned a case manager through her insurance plan. The case manager helped her schedule appointments with different specialists, understand her medications, and access support resources.
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